mobile online banking Malaysia

What is Mobile Online Banking?

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Mobile banking is a method that enables financial institution clients to complete a variety of financial activities using a mobile phone or personal digital assistant. Mobile banking is distinct from mobile payments, which include the use of a mobile device to pay for products or services at the point of sale or remotely, similar to a debit card. 

mobile online banking Malaysia

Background of Mobile Banking

Banking transactions through wireless networks and the internet are being transformed by mobile communication devices. To attract and keep customers, banks must expand their complete range of services to a wide range of mobile and wireless devices while maintaining their present infrastructure and delivery channels. Wireless networks, mobile gateways, and other components all play critical roles in bringing mobile banking strategy to market. Despite that, mobile banking has its own benefits and disadvantages which I’m going to mention later. 


  1. Limitless access to Banking services

Firstly, the capacity to make decisions is advantageous in every situation, and mobile banking is no exception: Unlike a bank office, mobile banking allows you to choose when you want to access your account – with a few exceptions, such as scheduled maintenance upgrades and unforeseen outages. Finally, this convenience saves you time. Take, for example, mobile check deposit, which is accessible in the majority of mobile banking apps. Customers may deposit a check from the comfort of your couch by using a remote deposit. Mobile banking can also help you avoid taking on in-person dangers, and not only the pandemic-related health problems that many of us are currently experiencing. 

  1. Provides Additional Control

Besides that, consider a mobile banking app to be a remote control for your finances. The software allows you to deposit a check and send money to anybody at any time. These restrictions are becoming increasingly sophisticated. Some bank applications, for example, allow you to activate a new credit or debit card. If someone tries to use a card that hasn’t been activated, the bank’s default has been to deny the card. Bruhnke claims. “Now, if you have the mobile app, you can receive a push message saying, ‘Hey, your card hasn’t been authorised.’ ‘Would you like to activate that?'”

  1. Improved Security

For money transactions in excess of a specific amount, your bank may give you a code through text message. Mobile devices, as well as some bank apps, now allow you to log in by scanning your face. As another approach to safeguarding your digital bank account without sacrificing convenience, mobile devices — and some bank apps — now let you log in by scanning your face or fingerprint. If you’re concerned about mobile banking security, there are things you can do to increase security protections.


  1. Security Issues

Plus, modern bank-dedicated applications feature a variety of security issues, ranging from insufficient data encryption to data leaks. Hackers may get access to your personal account. To avoid becoming a victim of fraudsters, don’t divulge your password or other billing information. When you lose your smartphone, there is always the possibility that crooks will get access to your bank account.

  1. Compatibility Problems 

Last but not least. not all apps are compatible with every smartphone model. Furthermore, your device may not support the platform for which a certain application is developed. Mobile banking is often only available for high-end handsets. In order for your programme to function effectively and avoid delays, you must also have a solid internet connection.


Undeniably, mobile banking is deemed convenient in nature by customer user experience. However, since mobile banking has downsides as well, thus users should also pay some attention towards your assets and savings regularly. If you find it doubt within your banking service, always contact via mobile online banking Malaysia  for more info